Rung 01
Private nudge
A quiet in-app note to the person, with the specific behaviour and what to do instead. Nobody else is copied.
87% close here
AutoCoach™
AutoCoach nudges team members into higher operational efficiency on its own.
Private, automated AI coaching resolves execution friction weeks before it reaches a supervisor's desk — and escalates only what it cannot resolve.
9 + yours
built-in coaches, plus any you define
3 weeks
earlier than a friction issue used to surface
0
meetings required to send a nudge
Private
the employee sees it first, always
The escalation ladder
Four rungs of escalation. Most issues never leave the first.
Coaching that starts as a private note and only climbs when the behaviour does. Supervisors enter at rung three, if at all.
Rung 02
Repeat check-in
The pattern recurred inside the offence window. AutoCoach™ follows up with context on the streak, still privately.
9% close here
Rung 03
Supervisor briefed
Only now does a manager see it — arriving with the full coaching history instead of a vague concern.
3% reach here
Rung 04
Formal review
A documented trail exists before HR is involved, so the conversation is about evidence, not impressions.
1% reach here
The coach catalog
Ships with nine coaches. Build as many as you need.
Every coach has its own thresholds, cooldown and enrollment. Start from the catalog, then write your own against any metric you already track — call volume, ticket age, pipeline hygiene, whatever your team is measured on.
Stalled work
A nudge when a task you own has gone quiet, so it does not slip through the cracks.
Stale after 5dCooldown 72h
Inbox backlog
A nudge to convert lingering inbox items into tasks instead of leaving them in your inbox.
Lingering 3dCooldown 72h
AI usage quality
A check-in when AI sessions look like they are not being used in good faith.
Offence window 30dCooldown 24h
Build your own coach
Point a coach at any field you already collect and describe the behaviour you want. No engineering ticket.
Whenoutbound calls < 25 / day
For3 of the last 5 business days
Thennudge privately, cap at rung 2
What teams coach on
Any metric with a number and a threshold works. A few that customers built first:
Outbound call volumeSupport ticket ageCRM notes missingCode review turnaroundFollow-up SLA missedTimesheet submitted lateDeal stage stalledOnboarding steps skipped
Six more ship in the catalog, including meeting overload, timer left running and context switching.
Administrators stay in control
Automated does not mean unattended.
One screen governs every coach: which behaviours are watched, how long the cooldown runs, how far an offence can escalate, and who is enrolled. Pause a coach company-wide and people stay assigned but hear nothing until you switch it back on.
Any data source — coach on your own metrics, not just ours
Cooldown — minimum gap between two nudges
Escalation rungs — how far a repeat can climb
Company pause — overrides all enrollment instantly
Administration · Automated coaching
4
coaches running
4
company paused
31
nudges this week
12
seats enrolled
Stalled work
12 nudges
Inbox backlog
9 nudges
Low activity
paused
Inspira's 2024 study on AI coaching found that, while AI coaching alone can be effective, the combination of AI and human coaching produced the best results. Read the study →
Private by default
The employee reads every nudge before any supervisor does. Coaching is not a report card.
Evidence, not impressions
If something does escalate, it arrives with the behaviour, the dates and every nudge already sent.
You set the ceiling
Cap escalation at any rung. Cap it at rung one and AutoCoach™ never notifies a manager at all.
Ready to transform?