TRANSFORMATION SUITE

Autonomous Workforce Optimization

Optimize human productivity for those things that only a human can do.

Seamlessly integrate custom task automation.

 

  • Activate an army of fully autonomous, AI supervisors to complement your management team by having preemptive conversations with employees at opportune moments to coach, encourage and correct.
  • Predict employee behaviour before it happens
  • Get instant visibility into your team’s real-time behaviour without leaving your desk
  • Integrate AI automation tools into the Machine to get HAILR productivity metrics.

Optimize your frontline production pipeline and routine managerial tasks with Inspira’s Transformation Suite: An end-to-end operating system for organizations with digitized workflows.

A new generation of AI tools are emerging which will forever transform workflows and business processes.

In the coming years, humans will delegate work to AI systems which will rapidly and inexpensively produce goods and services.

As far as we can see into the future, humans will remain a critical component to all this productivity, for planning and delegation to AI systems, and to review and revise the productive output.

As new, autonomous tools emerge, we anticipate that they will be generally available to all companies, meaning that competitive advantage will likely not be possible by the mere adoption of automation alone. There is compelling evidence which indicates that future competitive advantage will continue to come from humans, not from machines… even more so than it does today. The Transformation Suite was built for humans. To make each of us the best that we can be, and to facilitate the AI transformation journey that every organization must traverse.

Engines of Inspira’s AI Transformation Suite

Inspira’s Transformation Suite consists of powerful AI-enabled ‘engines’ that can be optionally customized by our engineering team for bespoke use cases. Each engine seamlessly integrates to autonomously optimize production levels.

ENGINES

Ingestion Engine

Recollection Engine

The Ingestion Engine collects copious amounts of non-personal data from user devices and feeds it to the Classification Engine in the cloud.

Desktop software for Mac and Windows, and our mobile app for IOS and Android securely ingest data that directly and indirectly contributes to productivity.

      • Over 30 different types of observable system data is ingested second by second
      • Over 20 types of observable behavioral data is ingested second by second

Classification Engine

The Classification Engine ingests and organizes behavioral and system data

A.I. can perform wonders. It does this by uniquely processing the information that we give it access to. We remain in control of what data it can use.

Behavioral and production data can be ingested from any user workstation, using Inspira’s proprietary desktop software for Mac or Windows.

Data can also be ingested from any AI production tool that has been integrated with the machine, via our API. (Custom endpoints are available upon request.)

The Classification Engine classifies, labels and stores data on encrypted AWS servers in a format the other AI engines can process.

After ingest, the data is cleaned, normalized, enriched and aggregated in preparation for additional processing by other engines of the machine.

Data security is our top priority. Industry-leading encryption methods are employed to protect your data while it is in transit and at rest. The encryption methods are compliant with AWS enterprise standards.

Prediction Engine

The Prediction Engine predicts future events and behavior. When the alarm bells go off, it triggers the Communication Engine to take advantage of upcoming opportunities, or avoid catastrophe.

As an example, when the Prediction Engine indicates that a team member will not show up for work the next day (>90% accuracy), it can autonomously get confirmation from the employee, alert management, or even reassign projects to other people.

Once the team member confirms, (or if they are radio-silent) you can decide how the system should behave. The system could reassign that person’s work, and/or it could alert a human manager who decides what to do.

The Prediction Engine can be tuned to anticipate completion times for  any autonomous work being performed by the Production Engine, or predict production hiccups that might be avoidable with clever intervention.

Predictions can be custom built for your needs, limited only by imagination.

Detection Engine

The detection engine identifies real-time events that are impacting productivity, or which require attention.

For example, if a team member arrives to work late, you can decide how the system should behave. If the team member is seasoned, the Detection Engine can ignore infrequent lateness and only intervene if the problem is chronic.

However, if the team member is new and still in training, you can have the Detection Engine immediately launch a Success Coach to do what a human manager would do…

“Why are you late”? The coach can do an immediate, impromptu training on why the company values punctuality, and then follow-up with the team member the next day to reinforce the principle.

The Detection Engine can also detect real-time events in the Production Engine, such as production problems, or task completions. Interventions can then be triggered to retry problematic issues, or to push tasks through multi-phase autonomous workflows.

Detections can be custom built for your needs, limited only by imagination.

Recollection Engine

Recollection Engine

The Recollection Engine uncovers valuable insights from historical data.

This includes assembling performance reports which would normally take a human many hours to assemble. But it does so much more.

      • Like the Detection and Prediction engines, the Recollection Engine can also be used to trigger interventions. E.g. A trainee has arrived to work on time 10 days in a row. The Recollection Engine can trigger the Communication Engine to reach out and congratulate the team member, reinforcing the positive habit.
      • The Recollection Engine can identify patterns and events in any historical work performed by the Production Engine.
      • The Recollection Engine feeds the Investigation Engine with rich data that provides management with high visibility into historical work patterns.
      • Recollections can be custom built for your needs, limited only by imagination. 

Conversation Engine

Behavioral Science-Driven Communications

Communications are autonomously triggered by the Prediction, Detection and Recollection Engines.
The Communication Engine can send system-to-system messages via our numerous APIs or socket layer. System-to-system messages can trigger any autonomous event, including initiation of automated jobs.  When an Intervention is directed at AI production tools, it can trigger retries or multi-phase, autonomous workflows.

The engine can have conversations with team members, or send autonomous, interactive email, SMS, automated phone calls (US only) or through push notifications to our desktop and mobile apps.

Coaching sessions can be on any topic that you desire. Custom coding is required, but our agent framework is capable of rapid customization.

The capabilities of our coaching conversations are rapidly advancing, including showing emotion and displaying empathy.

Conversations can be custom-built for your needs, limited only by imagination.

Visualization Engine

The Visualization Engine provides managers with deep insights into work patterns and outcomes

      • It utilizes digitized ‘focus’ data to provide insight into what every team member was working on at every moment in time, including contributions from AI or other programmatic systems.
      • It also includes real-time behavior insights, providing you with the ability to see precisely what the team is working on at this very second.
      • Offers a granular view of the activities of each AI Agent or Human user, allowing you to gauge the rate of productivity, identify areas of improvement and opportunities for growth. By offering comprehensive visibility into work habits, this engine aids in optimizing team performance, ensuring that resources are utilized efficiently, and fostering a more transparent and accountable work environment.

Interventions can be custom built for your needs, limited only by imagination.

INVESTIGATION ENGINE

Production Engine

The Production Engine is the future collection of AI tools that your team members will use to automate production tasks. This currently includes tools for generating text and images, but will soon include fully automated functions and agents that can produce work currently performed by humans.

PRODUCTION ENGINE -INSPIRA AI

This collection will include any specialized tools that you will develop, as well as third-party tools developed by others. Our API enables any automation to be plugged into the Machine and made available to the AI Assistant.

When tools are seamlessly integrated into the Machine, it becomes an end operating system for your workforce. Production data generated by the tools is ingested into the Classification Engine, and then processed by the Prediction, Detection and Recollection Engines to produce reports or trigger additional autonomous work by the AI production tools.

  • Human inputs. Post human inputs to the Machine’s API. This data will provide stakeholders with consolidated reports on usage levels. 
  • Output signals. Post status signals to the API. This may include queue data, workload updates, progress predictions, errors, human intervention requirements, midway milestones, job completions, and more. 
  • Autonomous events. All signal data can be leveraged for autonomous events, such as job retries or multi-channel alerts to humans, all triggered through Inspira’s Transformation Suite.

Inspiration Engine

INSPIRATION ENGINE_Inspira AI

Our behavioral science team is innovating a work experience like none other

      • The goal of the Inspiration Engine is to stimulate brain chemicals that reinforce success habits and to make work more fun. We’ve leaned heavily on the work of pioneers in this field, including B.J. Fogg of Stanford, as well as other leading behavioral science researchers
      • So far, these efforts have resulted in the engineering of human-like performance coaches that can empathize, understand complex motivations and encourage us towards better performance.
      • The Inspiration Engine adds touches of traditional gamification in the form of leaderboards and the recognition of streaks. But our vision for the future of work experience includes manufactured social dynamics that are tuned to each person’s motivational matrix.
And this is just the beginning. Inspirational strategies can be custom built for your needs, limited only by imagination and the boundaries of what we currently know about human motivation.

Remote Worker Support

The Transformation Suite also closes the gap between the office worker and the remote worker.

Now remote workers can experience the similar managerial benefits as those who are on-site… with frequent coaching, training and encouragement, along with unparalleled management visibility into realtime performance.

See the execution guide:

“3 Steps to AI Workforce Optimization – A guide for managers and system integrators”